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MRA Frontline Leadership Certificate Series begins August 8, 2017

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Name: MRA Frontline Leadership Certificate Series begins August 8, 2017
Date: August 8, 2018
Time: 8:30 AM - 4:30 PM CDT
Event Description:
Frontline Leadership Certificate Series is for individuals who provide leadership or formal guidance to a work group without the power to hire, fire, or conduct performance reviews. They often do the work while providing leadership to a work group and may be considered "go-to" people, leaders of work groups, team leaders, coordinators, or group leaders.

When employees become better leaders by maximizing their influencing skills it affects them at a foundational level. They’re more effective in life and at work. It also helps those they lead become more effective and productive, which then continues to build into an upward spiral of success.

Sessions in the Series include:

Session 1:  Motivation and Trust Building 
Session 2:  Communication Skills 
Session 3:  Effective Training Techniques 
Session 4:  Resolving Conflict and Handling Difficult People Problems 
Session 5:  Excelling as a Frontline Leader

Sessions may be taken individually. However, Session 5 requires completion of Session 2. 



 
Location:
MRA - The Management Association Training Center
3800 Avenue of the Cities - Suite 100
Moline, IL  61265
Date/Time Information:
All classes begin at 8:30 AM and run until 4:30 PM.  Reservations can be made by calling Kathy Riley, Member Relations Advisor at 309.277.4186 or at kathy.riley@mranet.org.

August 8, 2018: Session 1:  Motivation and Trust Building 
August 15, 2018: Session 2:  Communication Skills  
August 22, 2018: Session 3:  Effective Training Techniques 
August 29, 2018: Session 4:  Resolving Conflict and Handling Difficult People Problems 
September 5, 2018: Session 5:  Excelling as a Frontline Leader
Contact Information:
Kathy Riley, Member Relations Advisor
Fees/Admission:
Series Fee: $1,600 MRA Member | $2,125 Nonmember
Cost per session: $320 MRA Member | $425 Nonmember
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