Business Intelligence Manager

Quad Cities Chamber of Commerce
Job Description
Title: Business Intelligence Manager
Department: Economic Development
Reports To: Chief Economic Development Officer
FLSA Status: Exempt

To apply, please submit resume and cover letter to
Location: Quad Cities

Summary: The Business Intelligence Manager will identify and translate market opportunities into actionable recommendations to achieve individual, team and Chamber economic development goals. This individual supports the economic development team in finding new ways to attract companies, maximize value of existing companies, and retain the most profitable ones. The ideal candidate will have experience designing and using complex business intelligence systems to analyze and visualize data and produce and track key performance indicators that are aligned to the overall Quad Cities economic development
business attraction strategy.

Essential Duties: Essential job duties for this position include the following items. Other duties must be
performed as assigned or required.
• Conduct regular competitive research; includes researching best practices and conducting gap
analyses of products & services
• Conduct company research to help economic development team optimize website, marketing
touch points, and sales approach
• Assist in lead generation by providing qualified company targets to the Business
Development/Business Attraction using digital, artificial intelligence (i.e.: Gazelle)
• Present insights to team and other stakeholders and assist in decisions and planning based on
• Respond to research inquiries from business prospects, members, and the public
• Assist in updating regional profiles, marketing materials, and the Economic Development website
by providing regional data
• Assist in the design, collection, and analysis of data for a variety of business-related surveys and
build and maintain internal information
• Create, update, and maintain internal research and reports related to targeted industries,
economics, business & government by analyzing trends, changes, drivers, etc.
• Create and maintain monthly, quarterly and annual metric reports
• Construct economic impact modeling analyses
• Help advise BIG training system
• Manage Supply Chain Mapping tool, Regional Capabilities Catalog and LOIS site
• Performs other related duties as required
• Work toward continuous quality improvement
• Stay current with changing technology, including software programs
• Uphold, support, and promote all company policies and procedures

Qualifications: To perform this job successfully, the individual in this position must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the minimum knowledge, skills and ability required.

• 3-5 years of relevant work experience in analytics, business intelligence, market research, lead generation or related field, and 5+ years of professional experience.
• Good understanding of web analytics
• Past experience conducting research along with the ability to analyze data and describe findings & make recommendations
• Basic technical knowledge of HTML and web publishing
•  Knowledge of SEO and web traffic metrics
• Expert level social media manager

Language Skills:
• Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.
• Ability to write reports, business correspondence, and procedure manuals.
• Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.

Mathematical Skills:
• Ability to apply advanced mathematical concepts such as exponents, logarithms, quadratic equations, and permutations. Ability to apply mathematical operations to such tasks as frequency distribution, determination of test reliability and validity, analysis of variance, correlation techniques, sampling theory, and factor analysis.

Reasoning Ability:
• Ability to define problems, collect data, establish facts, and draw valid conclusions.
• Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.

Certificates, Licenses, Registrations:
• Must have valid Driver’s License and be insurable

Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
• Standing – Approximately less than 1/3 of on-the-job time.
• Walking – Approximately (less than 1/3 of on-the-job time.
• Sitting – Approximately greater than 2/3 of on-the-job time.
• Use of hands to finger, handle or feel – Approximately greater than 2/3 of on-the-job time.
• Reaching with hands and arms – Approximately less than 1/3 of on-the-job time.
• Climbing or balancing – Approximately less than 1/3 of on-the-job time.
• Stooping, kneeling, crouching or crawling – Approximately less than 1/3 of on-the-job time.
• Talking or hearing – Approximately greater than 2/3 of on-the-job time.
• Tasting or smelling – Approximately less than 1/3 of on-the-job time.
• Travel- Approximately less than 1/3 of on-the-job time.
• Weight lifted/Force exerted – An average of approximately (25) pounds, less than 1/3 of on-the-job time, non-continuously.
• Vision – Must have clear vision near and far, with or without corrective measures.

Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of the job.
Environmental – There is little to no exposure to hazardous environmental conditions.
Noise – Moderate (i.e. typical office noise – computers, printers, phones, fax machines, etc.)

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