MRA – The Management Association offers Human Resources & Leadership Training

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March 01, 2018
MRA – The Management Association located at 3800 Avenue of the Cities, Suite 100 in Moline, IL will offer Leadership and Human Resources development opportunities in the months of March through June.  To register for any course, please call 309.277.4186 or go online to  For more information on the following courses, contact Kathy Riley at 309.277.4186. 

Frontline Leadership Certificate Series Begins March 21, 2018
Programs can be taken as a series or individually.)
This series is for those individuals who provide leadership or formal guidance to a work group without the power to hire, to fire, to promote, or to conduct performance reviews. "Frontline Leaders" may be called group or team leaders, seniors, leads, coordinators, leaders of work groups—or may simply be our "go to" people. These employees often do the work while simultaneously providing leadership direction and supervision to their work group. This series is excellent for individuals that are being prepared for future leadership roles.

This introductory leadership series teaches the important principles of motivation, interpersonal communication, employee training, influencing others to achieve results, meeting organizational objectives, and resolving conflict. Using a combination of discussion, case study, and skill practice, participants are prepared to be more productive within their organization by developing their leadership skills.

Essentials of HR Certificate Series Begins May 2, 2018
Programs can be taken as a series or individually.)
An indispensable package, this comprehensive certificate series is complete with everything you need for a solid HR foundation or a concentrated refresher. A highly-interactive program presented by expert instructors, the series meets one day a week for five consecutive weeks, delivering practical skills related to HR's key functions and activities.

Count on this series to boost your technical HR competency and take that competence to the next level in areas like conflict management, ethics, integrity, communication, process management, priority setting, and composure. Focus your roles and responsibilities to move forward in full throttle to develop and implement HR initiatives and solutions that support your organization's goals.

APRIL 17, 2018 -  Assertive Communication in the Workplace
 - Assertive communication is not passive, nor is it aggressive and dominating; it represents the most effective method of expression in almost every workplace situation. This one-day program is designed to help participants increase their influence and credibility, add confidence to their communication, become more effective in dealing with conflict situations, and increase results.

APRIL 27, 2018 - Managing Challenging Conversations for Better Resolution  - When issues are important, opinions vary, and emotions run strong, individuals often feel vulnerable expressing themselves. Learn strategies for thinking through issues, preparing for the conversations, managing a dialogue effectively, and achieving the desired outcome.

MAY 15, 2018 -  Supervisor and the Law - Managers and supervisors are often not aware of their role as a legal agent for their organization. They need a clear understanding of potential legal landmines that could impact the workplace. They must have the ability to identify risk, understand when issues need to be addressed, and take appropriate actions. This program provides an introduction to various employment laws and best practices for minimizing risk in your organization.

MAY 16, 2018 -  HR Overview for HR Assistants - This program provides HR support professionals with an introduction to the role and responsibilities of HR within an organization. You will gain an understanding of the elements comprising the HR function including various employment laws, recordkeeping requirements, and the recruitment and selection process. Through engaging learning activities and discussion, explore best practices for tackling HR challenges in the workplace.

MAY 23, 2018 - Business Writing for Impact: How to Write So People Will Read - With all the messages business people are bombarded with on a daily basis, it is more critical than ever that great ideas expressed through business writing are immediately noticed and understood. How can you ensure that your email, letter, or memo is the one that gets read and acted on first? Spend a day learning and practicing techniques for creating clear, concise business communications that get your reader's attention and response.

JUNE 6, 2018 - Time Management - Do you ever feel like there are not enough hours in the day? Many professionals struggle to check off all the items on their "to-do" list—resulting in stress, exhaustion, and anxiety. Time management is an essential skill that not only contributes to a better quality of life, but enables exceptional performance at work. In this course, you will evaluate your current habits and identify the behaviors, time-wasters, and interrupters preventing optimal productivity. You will be armed with a variety of tools, which when implemented, will help you immediately be more effective in scheduling your priorities.

For more information contact Kathy Riley, Member Relations Advisor at or at 309.277.4186

Kathy Riley, Member Relations Advisor
(309) 277-4186

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