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News Release: 1/15/2019

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January 15, 2019
ITG Revenue Management Solutions Contract Award Brings All of the Iowa Department of Human Services’ Employment and Income Verifications Under One Roof
 
Davenport, Iowa January 10, 2019 - ITG Revenue Management Solutions (ITG-RMS) announced that the Iowa Department of Human Services (DHS) will install the company’s Employment and Income Verification (E&I Verify) information system starting Feb 1, 2019, to consolidate all current verification methodologies into one unified system. E&I Verify is free to employers and allows the Agency to meet the requirement that all social assistance applicant’s employment and income information must be verified before distributing benefits.  Iowa DHS performs approximately 155,000 verifications annually across nearly 7,000 employers.  The official notification of this contract can be found on the Agency’s website (https://dhs.iowa.gov/food-assistance/eligibility).
“Unlike other verification systems, E&I Verify only allows access for government purposes. Meaning, your employee’s data is not available by subscription or otherwise exposed to commercial entities,” said Robert Leibrandt, Chief Operations Officer at ITG-RMS.

Positive Customer Impact

Iowa DHS adopted E&I Verify to reduce its costs and improve its coverage for automated responses. Traditionally, the Agency fulfills a significant number of verification requests by fax, email, and phone. Eliminating the manual verification process will enable a faster review of social service applications, allowing Iowa residents to get the assistance that they need promptly.
            For businesses, the process of verification will change from responding to individual inquiries every time its employees apply for a new benefit to providing full information once and then validating that information at regular intervals. Businesses may also establish Application Programming Interfaces (APIs) to push informational changes directly to E&I Verify. Additionally, ITG-RMS can work with a business’ payroll processing service to obtain the information.  From these validation approaches, Iowa DHS personnel will be able to perform near real-time verifications.
Business Enrollment Plan
ITG-RMS will be contacting employers who have had a history of verifications throughout the coming months. Mr. Leibrandt anticipates that this free service for employers will have a huge benefit for all companies, but particularly those in food service, retail, education, manufacturing, and health care. To facilitate this process, ITG-RMS requests any employer who has received a verification request from Iowa DHS within the last twelve (12) months to fill out a company profile at the following URL: https://goo.gl/forms/TMVvPVSbQ0QuWFk13. This process will go a long way to helping your employees get and keep their benefits in a timely manner.
Founded in 2014, ITG-RMS is a veteran-owned, HUBZone-based small business located in Davenport, Iowa. ITG-RMS is a member of the Quad Cities Chamber of Commerce and supports Saint Ambrose University (SAU) through the company’s work with the Freeman Pollard Scholarship. Its management team is comprised of proud SAU MBA alumni who have extensive experience as government employees, support contractors, and independent business owners.

For more information contact:

Rob Leibrandt
Chief Operations Officer
(571) 299-8001
rleibrandt@itg-rms.com
Contact:
Rob Leibrandt, Chief Operations and Compliance Officer
(571) 299-8001

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