Behavior Management Specialist

The Behavior Management Specialist is primarily responsible for providing leadership, training and support related to direct care staff in the CISR programs in the areas of behavior management and trauma informed care.  The Behavior Management Specialist carries supervisory authority and is supported in addressing performance issues at his/her discretion in collaboration with the appropriate primary program coordinator.  

  • Position Hours: Position will need some flexibility in hours.
    • Training days 9am to 5pm
    • Non training days 2pm to 10pm
    • Will work 2 weekends per month
  • 40 hours a week salaried position
  • Comprehensive benefits package including additional perks
  • Location: Scott County

  • Provide leadership for training and support activities related to Therapeutic Crisis Intervention (TCI)  techniques and Trauma Informed Care (TIC)
    • Act as the Lead TCI and TIC trainer: work with HR to schedule staff trainings; track employee attendance for the supervisory team and submit attendance of each training to HR for submission into employee personnel files; remain current on TCI updates and advise the CISR leadership  of any changes or trends that may have potential future impact on our services
    • Provide on-site coaching and support to staff in the CISR programs to include individual instruction for staff identified in need:  be visible on campus when clients and staff are present (additional coverage may be required during periods of unusual instability).
    • Participate in any Safety (or similar) agency committee
    • Provide and ensure all staff participates in TCI refreshers at least 12 hours minimally annually.
    • Complete Program Level Reviews initiated by the Director that are regarding a primary concern of a TCI related intervention.
    • Complete Critical Incident Reviews initiated by the Director that are regarding a primary concern of a TCI related intervention
  • Provide leadership for training and support related to additional behavior management activities
    • Assist the Director of CWJJ in developing CISR Trauma Informed Care goals and developing an implementation plan on meeting these goals.
    • Provide hands-on role modeling, coaching and guidance for staff to demonstrate how the philosophy of Trauma Informed Care can be effectively put into practice within the residential programs.  
    • Attend CISR Leadership Meetings as deemed appropriate and/or requested.
    • Be accessible to program for issues related to behavior management and/or Therapeutic Crisis Intervention practices-provide consultation, support, assist with looking into incidents, etc..
    • Review all Behavior Management Modules that are written in the clients electronic medical records.  Notify CISR Leadership of any trends identified and what the plan of action will be if needed.
  • Manage Service Quality/Compliance
    • Be knowledgeable of COA and DHS licensing standards as they pertain to behavior management and training.  Advise the Director of any situation or condition which may interfere with the provisions of the highest feasible quality of care. 
    • Maintain the Restraint Analysis report and alongside the Director, provide leadership in the efforts to reduce incidents of restraint.
    • Maintain the Seclusion Analysis report and alongside the Director provide leadership in the efforts to reduce the incidents of seclusion. 
    • The Behavior Management Specialist will ensure that ICMP’s are individualized and are addressing the trauma and triggers that youth have experienced and appropriate interventions are identified.
    • Provide information/insight to the Director and CISR Leadership Team in regard to the quarterly measures of performance that will be tracked in relation to reduction in restraints as well as staff and client injuries related to crisis.
    • Grant extensions for the use of restraint and seclusion in accordance with DHS licensing, COA and agency standards.
    • Assist in any new behavior management tactic or tool that is being implemented into Group Foster care programs.
  • Community Involvement
    • Will assist Resource Development Department (RDD) in recruiting, training and supervising volunteers for all group foster care programs.
Qualifications & Program Information
RequirementsBachelors in Psychology or a related field required. At least 5 years of supervised Child Welfare Juvenile Justice experience in residential care OR in a related field.
Must have current proof of car insurance, able to pass driving background check and have reliable transportation.
Bilingual and/or bi-cultural applicants are highly encouraged to apply.

About Family Resources
At Family Resources, we believe in strengthening children, families, and individuals in our community - it's the passion that permeates everything we do. Family Resources has grown to become one of the state's largest agencies devoted to child welfare, juvenile justice, mental health, and survivor services. We recognize that these children, families, and individuals come to us from a variety of circumstances, which makes it important for us to reach them where they are right now.
Family Resources offers a comprehensive benefits package, excellent wages, and opportunities for growth & advancement!
Equal Opportunity Employer that thrives on Diversity!