Title: Coordinator, Events & Membership
Department: Membership & Events
Reports To: Executive Director, Membership & Events
FLSA Status: Salary, Non-Exempt
Location: Davenport, Iowa
Salary Range: $42,000-$48,000

All Quad Cities Chamber of Commerce employees uphold the following Core Values:
Takes Initiative, Passionately Pursues, Excellence, Complete Accountability, Seeks Continuous Improvement, Fosters a Sense of Belongingness, Customer Service Oriented, Regionally Minded

Position Summary:

The Coordinator, Events & Membership is responsible for planning and executing high-quality events and programs that advance the priorities of the Chamber and provide tangible value to members and investors. This position works collaboratively with all Chamber staff to determine and manage programs and events that directly support the organization’s priorities. The Coordinator, Events reports to the Executive Director, Membership & Events.

Essential Duties: Essential job duties for this position include the following items.

• Coordinates all aspects of assigned programs and events including planning, timelines, logistics, event and program execution, post event analysis, sponsor benefits fulfillment and financial tracking

• Collaborates with the Communications team to develop promotional materials, invitations, and messaging that drive attendance and highlight event value.

• Collaborate with internal teams to streamline events that support strategic initiatives, promote member engagement, and deliver measurable value to stakeholders.

• Liaison for Chamber staff to assist with logistics and planning for ongoing, regular programs and events

• Staff liaison with Chamber members and community businesses to execute programs and events

• Processes events within the Customer Relations Management (CRM) software to ensure accurate event details, promotion, fees and registrations

• Collaborates with the Manager, Events to maintain the Chamber Events annual budget, which includes event-specific budgets

• Organizes and executes assigned business celebrations and ribbon cuttings as needed.

• Upholds, supports, and promotes all company policies and procedures

• Participates annually to advance the Chamber’s DEI strategy

• Performs other related duties as required

Supervisory Responsibilities: None

Qualifications: To perform this job successfully, the individual in this position must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the minimum knowledge, skills and ability required.

Education/Experience:

2-5 years of progressively responsible experience in events, marketing, public relations and/or communications

• Associate’s or Bachelor’s degree in events, public relations or marketing related field preferred

• Previous experience creating and managing a budget

   

Equipment and Software Skills:

• Proficiency in Microsoft Excel, Word, PowerPoint, and Outlook

• Proficiency in CRM and database software preferred

• Must be able to operate standard office equipment, including telephone, calculator, computer, printer and copier.

Certificates, Licenses, Registrations:

• Must possess a valid driver’s license and be insurable

Language Skills:

• Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations

• Ability to write reports, business correspondence, and procedure manuals

• Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public

Mathematical Skills:

• Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, and percentages

Reasoning Ability:

• Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists

• Ability to interpret a variety of instructions furnished in written, oral, diagram or schedule form

• Ability to define problems, collect data, establish facts, and draw valid conclusions.

• Ability to interpret a variety of technical instructions

Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

• Standing – Approximately greater than 1/3 of on-the-job time.

• Walking – Approximately greater than 1/3 of on-the-job time.

• Sitting – Approximately greater than 2/3 of on-the-job time.

• Use of hands to finger, handle or feel – Approximately greater than 2/3 of on-the-job time.

• Reaching with hands and arms – Approximately less than 1/3 of on-the-job time.

• Climbing or balancing – Approximately less than 1/3 of on-the-job time.

• Stooping, kneeling, crouching or crawling – Approximately less than 1/3 of on-the-job time.

• Talking or hearing – Approximately greater than 2/3 of on-the-job time.

• Travel – Some travel, mostly regional