Beverage Manager - $1,000 Hiring Bonus

  • Must have extensive Beverage service knowledge.
  • Responsible for all Beverage Department operational quality aspects.
  • Responsible for drink menu development.
  • Develop, implement, and enforce service standards for the department.
  • Assist in the development of cost-related parameters for the department.
  • Maintain expenses to meet budgeted or forecasted goals. Schedule staff to meet designated payroll costs.
  • Develop processes for fast and efficient functionality and service.
  • Assess guest alcohol consumption and enforce gaming-related guidelines according to established laws and regulations.
  • Develop and coordinate a program that meets all Iowa Department of Health, Internal Controls, and government rules and regulations.
  • Maintain all necessary licenses required by local, state, and federal agencies to operate the Beverage department.
  • Responsible for all relevant inventories including rotation, par levels, physical inventories, and discontinued items.
  • Order all alcoholic beverage required for areas of responsibility.
  • Provide exceptional guest service for all external and internal customers.
  • Responsible for the operation of the Beverage department, successful performance of employees, and a favorable guest experience.
  • Responsible for effectively managing, delegating duties, and the performance and development of department staff; inclusive of interviewing, hiring, training, evaluating, coaching, and termination of staff.
  • Manage expenses based on budgeted guidelines and business volumes to include payroll and staffing levels.
  • Perform all functions of personnel within span of control, as needed.
  • Must maintain reasonable accessibility by phone for business purposes.
  • Assure an environment which emphasizes cooperation, communication, and teamwork with all departments.
  • Support compliance with all internal procedures and regulatory requirements, including those associated with underage and intoxicated guests.
  • Support current law and policy to provide a work environment free from illegal and discriminatory behavior.
  • Promote and ensure the safety and security of all guests and employees.
  • Complete job duties with minimal supervision, maintain acceptable attendance, and use appropriate judgment and decision-making skills.
  • Strong knowledge of Iowa Alcohol Division regulations, Health Department Codes, and sanitation laws.
  • Must be able to stand/walk for up to eight (8) consecutive hours.
  • Has the resiliency to deal with difficult guests in all types of business conditions and the ability to work effectively and courteously with fellow employees.
  • Ability to maintain strict confidentiality including, but not limited to, employee data, player activity, claim activity, financial data, marketing plans, and policies.
  • Ability to effectively utilize conflict-resolution techniques.
  • Ability to analyze and interpret departmental needs and results.
  • Ability to solve complex problems and maintain mental concentration for significant periods of time.
  • Ability to perform assigned duties under frequent time pressures and in an interruptive environment.
  • Ability to use telephone, copy/fax machine, computer, Microsoft Office, hand-held radio, and any department-specific equipment, tools, and computer software.

Job duties, tasks, work hours, work requirements, and other duties as assigned may be added or changed at any time.