Collections Specialist

Job OverviewWe are seeking a detail-oriented and member-focused Collections Specialist to join our team. In this role, you will work directly with members to resolve delinquent accounts while preserving positive relationships and supporting their financial well-being. The ideal candidate is empathetic, organized, and skilled in problem-solving and communication.ResponsibilitiesContact members regarding past-due accounts via phone, email, and written correspondenceNegotiate payment arrangements and provide