About Edwards Creative:
Since 2005, Edwards Creative has been a leader in spatial design, exhibit planning, themed environments, custom fabrication, installation, and large-format printing. We are trusted by museums and renowned corporations alike across the Midwest. Our blend of customer service and creative expertise fosters a collaborative, team-oriented environment that drives innovation across diverse projects. Together, we deliver exceptional results and have an incredibly talented team made up of designers, graphics installers, programmers, print production staff, custom builders, project managers, and administrative professionals. Each team member is a respected expert in their field.
Position Overview:
We are seeking a driven and self-motivated Inside Sales Representative to join our team in Milan, IL. This individual will play a critical role in managing and nurturing our existing client relationships while ensuring consistent growth and satisfaction within our current book of business.
Responsibilities:

• Oversee and manage current client accounts to ensure strong relationships are maintained.
• Handle incoming inquiries, follow up on leads, and close sales deals.
• Track sales metrics and update the CRM with client interactions and progress.
• Manage the sales pipeline and ensure timely follow-ups with clients.
• Provide valuable feedback on client needs, helping contribute to product and service improvements.

• Strong communication and organizational skills.
• Ability to manage multiple client accounts and prioritize tasks effectively.
• Proven experience in inside sales and customer relationship management.
• Ability to work independently and manage time effectively.
• Self-starter with a passion for client service and relationship building.

• Competitive salary with performance-based bonuses.
• Opportunity to work with a highly creative and innovative team.
• Career growth potential in a dynamic and expanding company.