Ability to perform all functions of Cage and Count personnel under the Supervisor’s scope, including accurately counting and maintaining assigned funds.
Access to sensitive areas includes the cashier cage, vault, count room, and files and therefore, the highest levels of integrity and honesty are essential for this function.
Must be able to stand/walk for up to eight (8) consecutive hours.
Has the resiliency to deal with difficult guests in all types of business conditions and the ability to work effectively and courteously with fellow employees.
Ability to maintain strict confidentiality including, but not limited to, employee data, player activity, claim activity, financial data, marketing plans, and policies.
Ability to effectively utilize conflict-resolution techniques.
Ability to analyze and interpret departmental needs and results.
Ability to solve complex problems and maintain mental concentration for significant periods of time.
Ability to perform assigned duties under frequent time pressures and in an interruptive environment.
Ability to use telephone, copy/fax machine, computer, Microsoft Office, hand-held radio, and any department-specific equipment, tools, and computer software.
Ability to perform a broad variety of tasks and deadlines with an irregular work schedule.
Ability to communicate effectively with guests and all levels of employees in both oral and written form.
Ability to work in casino and office environment with excessive noise levels, bright lights, and smoke environment.
Knowledge of all facilities and promotional events available to guests on property.
