Ability to effectively use a hand held radio, flashlight, computer, phone, camera, motorized carts, medical supplies, wheelchair and computer database. Ability to write and type reports. Ability to read and understand company forms and reports.
Knowledge of internal controls, local and state laws, gaming regulations, required OSHA regulations and Personal Protective Equipment (PPE).
Must be able to effectively communicate with guests and co-workers regarding safety and emergency procedures.
Ability to investigate and write reports.
Ability to accurately count inventory items.
Knowledge of CPR, basic first aid, use of AED equipment, and universal standards for exposure to blood.
Has the resiliency to deal with difficult guests in all types of business conditions and the ability to work effectively and courteously with fellow employees.
Ability to maintain strict confidentiality including, but not limited to, player activity, claim activity, financial data, marketing plans, and policies.
Ability to perform assigned duties under frequent time pressures and in an interruptive environment.
Ability to perform a broad variety of tasks and deadlines with an irregular work schedule.
Ability to communicate effectively with guests and all levels of employees in both oral and written form.
Ability to work in casino and office environment with excessive noise levels, bright lights, and smoke environment.
Knowledge of all facilities and promotional events available to guests on property.
