Ability to perform job functions with attention to detail, speed, and accuracy.
Knowledge of hotel emergency procedures.
Knowledgeable in the proper operation of all housekeeping and laundry equipment to include vacuum, iron, washer, dryer, etc.
Knowledge of OSHA regulations, SDS, biohazard protection, bloodborne pathogens and infectious disease hazards. Proper use of hazardous cleaning chemicals and personal protective equipment.
Must be able to stand/walk for up to eight (8) consecutive hours.
Answer and respond to all calls promptly. Use of a hand radio.
Ability to safely move furniture.
Has the resiliency to deal with difficult guests in all types of business conditions and the ability to work effectively and courteously with fellow employees.
Ability to maintain strict confidentiality including, but not limited to, player activity, claim activity, financial data, marketing plans, and policies.
Ability to analyze and interpret departmental needs and results.
Ability to solve complex problems and maintain mental concentration for significant periods of time.
Ability to perform assigned duties under frequent time pressures and in an interruptive environment.
Ability to perform a broad variety of tasks and deadlines with an irregular work schedule.
Ability to communicate effectively with guests and all levels of employees in both oral and written form.
Ability to work in casino and office environment with excessive noise levels, bright lights, and smoke environment.
Knowledge of all facilities and promotional events available to guests on property.